The Clinical Education Learning Specialist is responsible for new hire and ongoing training and development of clinical staff including operations heath center staff and providers. The goal of training is to ensure that outstanding performance and service are delivered to both patients and ACCESS team members. The Clinical Education Learning Specialist supports the provider onboarding process and ensures that all compliance-related training events occur.
What You Will Do
Design, develop and deliver competency-based education and learning events to clinical/health center team members
Identify learning/development needs of health center staff, collectively and individually; provide feedback and coaching for health center staff, team leads and management.
Identify opportunities to support process improvements and improved health outcomes in health center operations, clinical practice, and quality and research initiatives. Provide feedback and recommendations.
Create and maintain BLS/CPR training schedule. Run reports and communicate with Health Center Managers and Regional Medical Directors to ensure compliance.
Coordinates the re-credentialing and re-privileging of OLCP/OCS staff according to policy
Provide continuing education to ancillary staff to ensure availability of current information regarding clinical skills needed for quality patient care (competency). Prepare and present continuing education for ancillary staff.
What Do You Get
Opportunity to make an impact in underserved communities
Work in a large, community-based non-profit organization
Develop health center staff
Great employee benefits
Who We Are
ACCESS has been at the forefront of expanding access to affordable, comprehensive healthcare for nearly 30 years. We understand that we must continually work to evolve our thinking around patient care. As a community health care leader, we know that regardless of all the resources and advancements in medicine today, patient engagement is the most critical element in improving health outcomes. To achieve this outcome, we innovate and develop better practices to improve our care delivery model.
We don’t discriminate for any reason. We welcome talent who believes in our mission, drives the organization forward and cares about the value they bring to an organization.
Bachelor’s degree in nursing (BSN)
Minimum three years’ experience as a clinician.
Minimum two years’ experience in training design/development and facilitation required (i.e. instructional design, adult learning principles and LMS).
Intermediate proficiency with Microsoft Office Suite
Intermediate experience with HRIS/LMS Software
Master’s degree in a health or health related field
Minimum 1-year process improvement and/or project management experience
Electronic health records system experienced, Epic a plus
Experience with audio/video editing
Experience using Microsoft Teams and Sharepoint
Internal Number: 67
About Access Community Health Network
For more than 25 years, ACCESS has been on the frontlines of community-based health care. ACCESS provides a continuum of care model that connects patients to health care resources both within and beyond the walls of our 35 federally-qualified health centers (FQHCs). ACCESS' services are designed to address the health of our underserved communities in such areas as preventive care, chronic disease management, and support services. To address patients' comprehensive health needs, ACCESS physicians, nurse practitioners, midwives and other providers are teamed with outreach staff, case managers, social workers and substance abuse counselors to advance a continuum of care. This year, ACCESS community health centers, located throughout Cook and DuPage counties, will serve more than 175,000 individuals and families, including more than 30,000 uninsured patients. Last year, ACCESS provided care to 6,329 pregnant women, 26,117 patients with hypertension, 16,923 patients with diabetes and 9,919 asthmatic patients. We also provided primary care, mental health services, and care management for more than 900 men and women with HIV/AIDS, primarily in urban and suburban communities with few other resources for support and services.