Alert
The U.S. Department of Homeland Security recently issued an emergency advisory about an elevated threat of cybersecurity attacks targeting hospitals and health care systems in the U.S. These threats can come by phone calls, text messages or emails.
ChristianaCare advises that everyone be alert to potential phone, email and text-messaging scams. If you receive a suspicious phone call, text message or email from ChristianaCare that asks you to make a financial transaction or to provide personal information, please visit
www.christianacare.org or call
302-327-5555 and ask to speak to someone from the department or service that contacted you.
For additional information about how to avoid scams, visit the
Federal Trade Commission Consumer Information website .
The Smyrna Primary Care Practice is looking for an Office Assistant to join their team!
Christiana Care's Primary Care practice located in Smyrna, DE offers medical care for a diverse population including newborns up to geriatrics. It's currently staffed with six providers: three physicians and three nurse practitioners. We offer a wide range of services and collaborate with other specialty practices to deliver care to our diverse population.
This position is the first point of contact between the practice and the patient and is responsible for creating a friendly, welcoming calm and efficient environment for the practice. The Office Assistant serves patients with poise and compassion, fields phone calls, answers patient questions, schedules appointments, registers patients and updates EMR and represents the entire practice every time there is interaction with a patient.
Smyrna is a busy, high-volume office, with heavy call volumes, seeing over 70+ patients in the office per day. Our hours of operation are Monday and Wednesday, 8am-7pm, Tuesday, Thursday, and Friday, 8am-5pm, with Saturday hours, 8am-12pm. Applicants will be required to work a late night and Saturday hours, on a rotational basis. Applicant must also be flexible, great attitude, and have the ability to work in a team.
If you're passionate about serving our patients with Love and Excellence, and have interest in working in a fast-paced practice, we would like for you to consider applying for this position!
Education and experience requirements:
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High School Graduate or equivalent
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Experience in a medical office setting preferred
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An equivalent combination of education and experience may be substituted.
Knowledge, skill, and ability requirements:
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Knowledge of insurance carriers
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Preferred knowledge of ICD, CPT Codes & Medical Terminology
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Knowledge of physician office systems and practices
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Ability to work with computers
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Knowledge of referral process
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Must maintain patient confidential information
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Must possess excellent customer service skills and warm welcoming demeanor
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Must display good oral and written communication skills
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Must be detail oriented to ensure tasks are completed
